FAQ’s
Frequently Asked Questions & Pricing Disclaimer
Q: Are your service prices final and fixed?
No. All listed prices on our website represent starting rates. Your final quote may vary based on specific features, timeline, and overall project complexity.
Q: What happens when I click “Select The Plan”?
You’ll be redirected to our secure Stripe payment gateway to begin the booking process for your selected service.
Q: What exactly is included in your plans?
Each plan covers the core components of the service (web development, marketing, ads, etc.), but we offer custom solutions and provide a complete scope of work before starting.
Q: Are revisions allowed after delivery?
Yes. Each service plan includes a set number of revisions to ensure you’re fully satisfied with the final output.
Q: Do you offer refunds for digital services?
Due to the nature of digital services, refunds are limited and subject to our Refund Policy. Please reach out before placing an order for clarification.
Web Developemen: FAQ
Q: What platforms do you specialize in?
We build websites using WordPress, Shopify, HTML/CSS/JS, WooCommerce, and other CMS frameworks tailored to your business.
Q: Will my website be mobile-friendly?
Yes, all Veltrix websites are built with a responsive design to ensure smooth performance on phones, tablets, and desktops.
Q: How long does a typical project take?
Standard websites are delivered in 1 to 3 weeks, depending on design complexity, feedback speed, and required functionality.
Q: Can you redesign my outdated website?
Absolutely! We offer website redesign packages that transform your current site into a modern, engaging digital presence.
Digital Marketing: FAQ
Q: What’s included in your digital marketing packages?
Our services include SEO, content strategy, local business optimization, brand positioning, social media management, and analytics tracking.
Q: When should I expect to see results?
Most campaigns start to show tangible outcomes within 3-6 months, depending on industry competition and keyword strength.
Q: Do I get analytics and performance reports?
Yes! You’ll receive monthly performance reports highlighting key data points, traffic trends, and future strategy recommendations.
Q: Do I have to sign a long-term contract?
Yes, we require a 6-month minimum for most marketing services to allow time for implementation, optimization, and performance improvement.
Google Ads: FAQ
Q: What’s covered in your Google Ads service?
Our Google Ads management includes keyword research, copywriting, audience targeting, conversion tracking, ad optimization, and reporting.
Q: Do you support YouTube or Google Display ads?
Yes, we run campaigns across Google Search, Display, Shopping, YouTube, and even retargeting strategies.
Q: Is ad spend included in your service pricing?
No, ad spend is billed separately and directly paid to Google. Our fees cover setup, monitoring, and campaign optimization.
Q: How often are campaigns monitored?
We provide weekly optimization to ensure that your ads are performing effectively and your cost-per-click is minimized for better ROI.